1,000 calls a minute
March 7, 2008 by Brett
For years we have used PhoneTree with Shelby to do automated phone broadcasts for announcements, reminders, cancellations, emergencies, etc. It was an okay system, but it only made one call at a time and it tied up one of our phone lines in the process.
Last month we finally dropped PhoneTree, and we’re now using Call-Em-All.com. I looked at a lot of services, and liked them the best. It’s a very affordable and powerful service. I’m the administrator for CLC’s account, and then I can create as many sub-users as I need. So each department has their own account w/in CLC’s account, and we can run reports on everybody so we know which department to charge.
Call-em-all calls at the rate of 1,000 calls per minute, so what used to take us days now only takes minutes. There are detailed, real-time reports so you know who was reached, who didn’t answer and who was left a message.
People also have the option of placing themselves on our Do-not-call list, which unfortunately might happen quite a bit because we had a staff member do a PhoneTree at 3 am instead of pm. Oops. Call-em-all lets you set an allowed calling timeframe, which in our case is 9am - 8pm.
If you’re looking for a great way to get the word out, check out call-em-all. If you reference our username (9378988811), you’ll send some free call love CLC’s way, too.
