I’m moving our backup server to a new physical server, and in the process I’m moving from Symantec Backup Exec 9 to 11d. I installed 11d on the new server and then just let it sit for a couple days until I could come back to it.
When I finally logged back on to the new server, it was dead slow and chugging along hard. I couldn’t do anything except CTRL ALT DELETE and restart. Once it restarted, I pulled up the task manager and noticed that beserver.exe was using over 30% of the quad core CPU, and RAM usage was high and climbing. It wasn’t long until it was eating up 2 of my 4 GB of RAM, and it was still going up.
Nothing in Symantec’s support documents lead me to a solution, but I was able to track down a solution in a Symantec forum. I’m documenting it here for my reference.
The Problem was caused by a missing Folder for Temp Files in the .NET Framework Installation.
Look for a File named crf.log (on my Server: C:\Documents and Settings\All Users\Application Data\Symantec\CRF)
In this file there was an error Message which says that there is no access to the Folder in C:\WINNT\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files
Normally this Folder is created during the Installation of .NET Framework
In my case I created the Folder “Temporary ASP.NET Files” in this folder
and…. after that the CPU is bored again.
